Help Center

How can we help you?

🚀

Getting Started

Learn the basics of using nudeless

🔒

Privacy & Security

How we protect your data

📸

Scanning Photos

Tips for effective scanning

💳

Subscription & Billing

Manage your subscription

Frequently Asked Questions

Are my photos uploaded to a server?

No, never. nudeless uses 100% on-device AI processing. Your photos are analyzed entirely on your iPhone using Apple's Neural Engine. No images are ever uploaded, transmitted, or stored on any external server.

How do I get started with nudeless?

After downloading, grant photo library access when prompted. Then tap "Scan" to start scanning your photos. The app will use on-device AI to detect sensitive content, and you can review and hide detected photos.

Why does my phone get warm during scanning?

nudeless uses Apple's Neural Engine for AI processing, which can generate some heat during intensive scanning. This is normal and expected for on-device machine learning. The warmth is a sign that the processing is happening locally on your device.

Does nudeless work offline?

Yes! Since all processing happens on your device, nudeless works perfectly without an internet connection. You can scan your entire photo library in airplane mode.

How do I hide detected photos?

After scanning, tap on any detected photo to see options. Select photos you want to hide, then tap "Hide Selected." Photos are moved to the iOS Hidden album, which is protected by Face ID.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name at the top, then tap "Subscriptions." Find nudeless and tap "Cancel Subscription." You'll keep access until the end of your current billing period.

Can I get a refund?

Refunds are handled by Apple. You can request a refund through reportaproblem.apple.com. We're also happy to help troubleshoot any issues you're having with the app.

What devices are supported?

nudeless requires iPhone with iOS 15 or later. For best performance, we recommend iPhone 11 or newer, which have the Neural Engine for hardware-accelerated AI processing.

Still need help?

Our support team is here to assist you. We typically respond within 24 hours.

📧 Contact Support